This is a short, factual summary of where your records are kept and where they go. It is a summary and not our full privacy notice, which is still to come.
The places your firm's information is stored, worked on and sent to.
Records stored in Mumbai
Supabase hosts the database that holds your firm's and your clients' records, in its Mumbai region.
Run from Singapore
The PracticeSync API, which does the computing and the checking, runs on Render in Singapore.
Sent to AI providers outside India
AI features send content to Groq, for text and for PDFs with a text layer, or to Google Gemini, for photographs and scanned pages; both are outside India.
Some features also send figures the product has already worked out from your records, such as counts, totals and ratios. Some of those figures are rupee amounts, such as the revenue, expenses and profit the statement analysis sends for two financial years. When you ask the assistant about one client, it is also given figures from that client's records, including rupee amounts. The product attaches no client name to these figures.
What is replaced on the way
In the assistant and the copilot, anything shaped like a PAN or a GSTIN is replaced before it is sent. Names and amounts you type there are sent as written. A bill, a notice or a statement sent to be read is sent as it is, with every GSTIN and name on it.
What the product and this website do not do, and what the demo form does.
No screen recording
No session-replay or screen-recording tool is built into the product or this website.
No tracking scripts
This website loads no analytics, advertising or tracking scripts.
If you book a demo
The form sends what you type to our team by email. It does not write to the product's database.
A short list of what is deliberately left out, so nothing here reads as more than it is.
- This page is a summary. It is not a privacy notice or terms of service.
- It does not describe what the AI providers do with content once they receive it.
- It does not cover how long records are kept or how they are protected in storage.
- It does not name every service the product uses; email delivery and error reporting are two it leaves out.
For a question about your data, see how to reach us on the Support page.